Return Policy

Refunds will be provided:

  • Within 10 days from original date of purchase, and require a valid receipt.  Refunds will be provided in the same tender that the purchase was paid in.  Returns will only be possible if the product is returned in the original condition in which it was sold.  Kit & Kaboodles reserves the right to limit or refuse to accept the return of certain merchandise should there be a possibility that the product is damaged, and that the damage occurred by non Kit & Kaboodles staff.  Delivery charges are not refundable where delivery attempts have been made.

Exchanges will be provided:

  • Within 10 days from original date of purchase, and require a valid receipt.  Exchanges will be offered for the same product or a product of equal value.  Exchanges will only be possible if the product is returned in the original condition in which it was sold.  Kit & Kaboodles reserves the right to limit or refuse to accept the return of certain merchandise should there be a possibility that the product is damaged, and that the damage occurred by non Kit & Kaboodles staff.

 

Delivery Policy

  • Your order will be delivered within 3 – 10 business days (not including weekends).  The website will calculate the estimated delivery date based on the province you select for delivery.

The expected delivery of your order will be as follows:
-          Ontario 3 days
-          Quebec 3 days
-          Nova Scotia – 5 days
-          New Brunswick – 5 days
-          Alberta – 5 days
-          Saskatchewan – 5 days
-          Manitoba – 5 days
-          British Columbia – 7 days
-          Newfoundland – 7 days
-          P.E.I. – 7 days

  • You will be provided with an estimated delivery date when placing your order on-line.  Please note that we do not deliver on Saturdays or Sundays therefore the delivery date will either be on Friday or Monday if the date provided falls on a weekend.  If you have a specific delivery request, please contact our store by phone at 613-692-2774, or by email at sales@KitandKaboodlesBaskets.com and we will do our best to accommodate your request.
  • If we attempt to deliver your order and there is no one available to receive the order, or no safe place to leave the order, we will contact you to make alternate delivery arrangements.  In some circumstances, there may be a second delivery charge for failed first delivery attempts.
  • Delivery charges are not refundable where reasonable delivery attempts have been made.


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